Just as we all need access to healthcare, we believe counselling and mental health support must be accessible. Help is of no use if it is out of reach.  Each and everyone of our clients are so important. For this reason each of our Counsellors only accept a limited number of clients at a time and we support each other in our work. We have two offices in Nanaimo and one in Parksville, BC. Many insurance providers will also cover some of the costs of Counselling.

Click General Rates below for our current rates.

General Rates


60 mins – $125 Incl GST

Couples/Marriage and Family Counselling
60 mins – $140 Incl GST


Most extended health plans and employer insurance, offer some level of cover for Counselling Services. Each plan is different and it is therefore important to check your own plan. If you are covered, you can submit your receipts to your provider for reimbursement. The following is a list of providers and plans we know have reimbursed our clients for Counselling Services.

  • City Of Nanaimo Employee Assistance Program
  • Aspiria
  • Blue Cross
  • ComPsych
  • Great West Life
  • Green Shield
  • Homewood Health
  • Lifeworks
  • Manulife
  • Morneau Shepell
  • Municipal Fire Dept
  • Optima Global Health
  • Pacific Blue Cross
  • Pacific Life
  • Shepell-fgi
  • Sunlife
  • Victim Services and other providers
  • Island Health
Methods of payment

We accept cash, cheques or e-transfer. Payment is made at the end of each session.

Cancellation Policy

To best serve our clients, we put a considerable amount of work into preparing for appointments. In addition, appointments are often in short supply. Cancellations within 24 hours of your appointment time mean the space can not be filled by another client. For this reason 50% of the session fee will be charged for appointments cancelled with less than 24 hours notice. We  appreciate your understanding and look forward to serving you.